Our Rewards Program FAQs

Who can earn the reward of 10000 Ugaoo Coins upon referral?

Only members of Plant Parent Rewards Club can refer their friends and earn the promised reward.You earn the reward only when the referred email makes a purchase of more than ₹1000.

How do I sign up for the rewards program?

Signing up is easy!

Simply create an account at Ugaoo and enter your name, email, and password. It’s free to join and you will automatically be signed up to receive emails with insider access to sales, promotions, and all of our newest drops. If you currently have an account or email subscription with us - you’ve already been enrolled in our rewards program so you can kick back, sign in, and start earning Points!

When will I earn Ugaoo Coins for purchase?

You earn coins based on the Tier you belong to after the delivery of the order.

It must be noted that Cash on Delivery orders are not eligible for earning Ugaoo Coins for purchase.

How do I redeem my coins?

Redeeming coins is easy. Login and click on the suitable of the 2 rewards you want and slide the bar to get a coupon code in exchange for your coins. 

We also have special coupons for Collector and Obsessed Tier of Customers which they can exchange their coins for special discounts.

The generated coupon code is valid for 60 days only.

Are there any limits in redeeming and applying the redeemed coupon code?

Each coupon code has a minimum cart value requirements and a limit to the amount of discount you can get.

1)The code “Flat 5 Off for every 100 Ugaoo Coins” requires you to have a minimum cart value of ₹400 and you can get a discount up to ₹250

2)The code “Flat 250 Off for every 5000 Ugaoo Coins” requires you to have a minimum cart value of ₹800 and you can get a discount from ₹250 to ₹500

3) Collector Tier customers can get Flat ₹300 OFF on orders above ₹600 in exchange of 2000 Ugaoo coins

4) Obsessed Tier customers can get Flat ₹350 OFF on orders above ₹700 in exchange of 2000 Ugaoo coins

What are VIP Tier benefits and how do I unlock them?

In order to pamper the customers who are very involved in their gardening journey with us and encourage them to garden even more, we have introduced 2 VIP tiers namely “Collector” and “Obsessed”

1)Collector: You get enrolled into the tier when you spend more than ₹5000 with us. You start earning 2 Ugaoo Coins for every rupee spent with us (COD orders are excluded) . Collector Tier customers can get Flat ₹300 OFF on orders above ₹600 in exchange of 2000 Ugaoo coins

2) Obsessed: You get enrolled into the tier when you spend more than ₹10000 with us. You start earning 3 Ugaoo Coins for every rupee spent with us (COD orders are excluded) . Obsessed Tier customers can get Flat ₹350 OFF on orders above ₹700 in exchange of 2000 Ugaoo coins.